Privacy Policy
Last updated: January 2026
1. Information We Collect
We collect information you provide when creating an account, listing a space, booking storage, or contacting us. This may include:
- Name, email address, and phone number
- Address and location data (for listings)
- Vehicle information
- Payment information (processed by our payment partners)
- Profile photos and listing images
- Messages sent through the platform
2. How We Use Your Information
- To provide and improve our marketplace services
- To process bookings and payments
- To facilitate communication between hosts and guests
- To send booking confirmations and important updates
- To verify user identity and prevent fraud
- To respond to support requests
3. Information Sharing
We share limited information between hosts and guests to facilitate bookings (e.g., first name, booking dates, vehicle info). We do not sell your personal information to third parties. We may share data with:
- Payment processors to complete transactions
- Insurance providers when you purchase coverage
- Law enforcement when required by law
4. Data Security
We use industry-standard encryption and security measures to protect your data. Payment information is processed by PCI-compliant payment partners and is never stored on our servers.
5. Cookies
We use cookies to maintain your session, remember preferences, and analyze site usage. You can disable cookies in your browser settings, though some features may not work properly.
6. Your Rights
You can:
- Access and update your personal information through your profile
- Request deletion of your account and associated data
- Opt out of marketing communications
- Request a copy of your data
7. Data Retention
We retain your data as long as your account is active. After account deletion, we may retain certain data for legal compliance, dispute resolution, or fraud prevention for up to 3 years.
8. Children's Privacy
StoreMyCar.com is not intended for users under 18. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or platform notification.
10. Contact
Questions about your privacy? Contact us.